My Dolphin is not working, where can I send it to be fixed?

Maytronics has regional Master Service Centers across North America to provide repair services. These centers are located in Georgia, Arizona, California, Pennsylvania, Illinois, and Canada.

Step 1Troubleshoot your Dolphin

Before proceeding with a repair, we recommend using our troubleshooting tool to diagnose the issue. run the power supply checks to troubleshoot and to complete a warranty claim (RMA/Return Merchandise Authorization) to repair your Dolphin or to replace the power supply.

Step 2Determine where to get service

• If you purchased your Dolphin from a local dealer:
  Contact the dealer where you bought your Dolphin from to check if they offer repair services. Use our Dealer Locator to find your nearest Dolphin retailer.
• If your local dealer does not offer repairs OR you purchased from an online retailer:
  Use our self-service tool to troubleshoot and start a warranty claim for a repair or power supply replacement. Click run the power supply checks to begin.

Step 3Repair Options

• Mail-in or Bring in Your Robot for Repair
  If troubleshooting confirms that your Dolphin needs repair, you may ship it with any carrier you choose or take it to your nearest Master Service Center. Click run the power supply checks to start a warranty claim.