Support answer · MyDolphinSkimmi App

The Skimmi can no longer connect to the MyDolphinSkimmi app

Most asked From Maytronics support, updated 2025-11-26, rewritten for clarity. Applies to 1 model.

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The answer

What to know.

If the Skimmi is losing connection with the app, try the following steps:

  1. Insert the filter tray back into the Skimmi.

  2. Place the robot in direct sunlight to allow the battery to recharge.

  3. Move your smartphone close to the skimmer to ensure the Bluetooth connection is strong. The Skimmi connects via Bluetooth only.

  4. Note that the skimmer can only be connected to one smartphone at a time. If it's already connected to another smartphone, close the app on that device before attempting to connect with yours.

Source: Maytronics support. Rewritten for clarity with the same steps; the videos and illustrations are Maytronics' own.

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Maytronics tags this answer for the 1 model below.

Skimmi
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