Support · 29 answers · 8 fixes
Dolphin Skimmi.
Skimmi and Skimmi 300 solar skimmers: setup, the app, maintenance and fixes.
Skimmi / MyDolphinSkimmi App
MyDolphinSkimmi App (4)
- Getting started with your SkimmiCongratulations on your new Dolphin Skimmi! After you have unpacked the skimmer and removed all the plastic wrapping it's time to start! Preparing your Skimmi for use…
- What settings should I set my Skimmi on?Here are a few examples of different pool situations and the cleaning settings that we recommend: The weather is cloudy Reduce the length of cleaning intervals and…
- How do I connect to the MyDolphin Skimmi app?The app is compatible with the following smart devices: Apple (iOS) – Version 10 and up – iPhone, iPad Android – Version 5 and up operating system Here are the steps to…
- The Skimmi can no longer connect to the MyDolphinSkimmi appIf the Skimmi is losing connection with the app, try the following steps: Insert the filter tray back into the Skimmi. Place the robot in direct sunlight to allow the…
Skimmi / Skimmi Troubleshooting
Skimmi Troubleshooting (6)
- The Skimmi is in a sunny location, but it isn't chargingThis can occur when the battery is full so that the skimmer runs on solar power instead of battery. When the sunlight becomes weaker, the battery will start to power the…
- The Skimmi movement is jerky and/or making noiseThis can happen if the water is full of debris or if there is very strong wind, making it difficult for the Skimmi to navigate properly. Try the following…
- The Skimmi is beeping and the LED is flashing redIf the Skimmi is beeping and the LED is flashing red, it could mean one of the following: Flashing Red 3x - Stuck If the Skimmi red LED is flashing three times (every 2…
- The front paddlewheel is jammed on my Skimmi - How do I clean it?Here are the steps to follow: Make sure the Skimmi is turned off and remove it from the pool. Remove any debris from the paddlewheel. Empty the filter tray and rinse it…
- The Skimmi often stands still, and cleaning time is reducedIf you often find the Skimmi standing still, and the cleaning time is less than usual, try the following steps: In the MyDolphinSkimmi app, reduce the length of Day…
- How do I replace the side paddlewheel on my Skimmi?Disassembly: Flip the robot onto the solar panel Remove the filter Rotate the side paddlewheel to locate the screw (Paddlewheel Screw M2.5 × 8 mm – DIN913 A2) Use a star…
Skimmi / Skimmi Use & Maintenance
Skimmi Use & Maintenance (9)
- How long does it take for my Skimmi to fully charge and how long will it last?Video: https://brand.maytronics.com/m/6efefa8df398bcbd/original/Skimmi-Charging-SEQ.mp4 With direct sunlight, it takes 2.5 hours for the Skimmi to be fully charged. A…
- How does the Skimmi navigate?The Skimmi has four infrared sensors, two above-water, and two below-water to help it detect debris and objects in the pool. Together with the front paddle brush and the…
- What do the LED's on my Skimmi mean?Green (Pause) LED Steady green – Skimmi is ON (filter tray inserted), no cleaning program is selected Flashing once (every 10 sec.) – Pause between cleaning cycles when…
- Where do I find my Skimmi serial number?You can find the serial number on a white sticker located on the inner side of the bottom floats. The Skimmi serial number contains 10 characters (including both numbers…
- Can I swim while the Skimmi is cleaning the pool?We recommend removing Skimmi while the pool is in use to prevent unexpected collisions with the robot.
- The Skimmi is hitting the pool walls — why?If the Skimmi is repeatedly hitting the pool walls, the front sensors may be dirty or obstructed. Clean the front sensors carefully to ensure they are free of dirt…
- How do I store my Skimmi in the off-season?Before off-season storage, we recommend charging the battery to about 50%. The recommended storage temperature range is between 14°F to 104°F. Clean the filter tray…
- How do I clean my Skimmi?Wipe the Skimmi down and clean the sensors with a damp cloth. If the solar panel is covered in limescale buildup, gently clean it with lemon juice, diluted citric acid…
- What pool types is the Skimmi suitable for?The Skimmi is suitable for outdoor pools up to 60 ft in length, in all shapes and sizes, and with any pool coating type. If the pool is larger than 60 ft, we recommend…
Skimmi 300 / Troubleshooting
Troubleshooting (2)
- How do I replace the front paddlewheel on the Skimmi 300?Make sure the Skimmi is turned off. Turn the Skimmi upside down. Remove the filter tray. Rotate the front wheel to the correct angle and pull it out. If needed, replace…
- The paddlewheels on my Skimmi 300 are stuck — how do I clean them?Remove the Skimmi from the pool. Turn the Skimmi upside down. Make sure the filter tray is fully inserted and snaps into place. Rotate the side and front wheels to check…
Skimmi 300 / Use & Maintenance
Use & Maintenance (8)
- What is the Eco Mode on the Skimmi 300?The Skimmi 300 offers more flexibility with Eco Mode. You can choose among three session types based on sunlight conditions and the level of cleaning your pool needs…
- What cleaning modes does the Skimmi 300 have?The Skimmi 300 offers multiple cleaning modes for different pool conditions: Edge Free – Provides rapid surface skimming for quick debris removal across the pool…
- How do I set Eco Mode or other cleaning modes on the Skimmi 300?The Eco mode is the default cleaning mode. Eco mode cleans the entire pool surface, including edges, and takes short breaks in the sun to charge. Edge-Free mode focuses…
- How does the Skimmi 300 charge?The Skimmi 200 and 300 can be charged using either the included external charger or the built-in solar charging. Solar Charging: Skimmi is designed to prioritize solar…
- What do the LEDs on my Skimmi 300 indicate?The robot interface includes a start button and a Bluetooth® LED that indicates pairing status and robot errors. There is also a battery-level LED indicator. The battery…
- What features are available in the Maytronics One app for the Skimmi 300?The Skimmi 300 connects to the Maytronics One app via Bluetooth only. Through the app, you can use Manual Drive, select from four cleaning modes, choose from 3 different…
- How do I pair the Skimmi 300 with the Maytronics One app?Use the Maytronics One App to pair with your Skimmi 300 to monitor and customize your robot’s settings. Easily set a weekly cleaning schedule, choose from various…
- What features are included with the Skimmi 300?The Skimmi 300 is an advanced robotic pool skimmer designed to keep the pool surface clean and along the pool edges. It includes a large 6-liter filter basket, providing…
No answers match. Try a different word, or ask us directly.
More support
Fixes by model, parts and manuals.
Troubleshooting by modelA problem-first guide for every Dolphin and Niya robot.
Replacement parts241 genuine parts with the robots each one fits.
Manuals and guidesUser manuals, quick-start guides and how-to videos.
Support hubEvery answer, every category.
Talk to a Dolphin specialist
Live chat about your robot, a part number or a fix. Real people, no bots.
Start a chat
Find an authorized dealer
1,200+ Dolphin service dealers across the US for repairs, parts and warranty work.
Find a dealer
Warranty and repairs
What the Maytronics warranty covers, how to register and how a repair claim works.
Warranty details