Troubleshooting · Power & Connectivity

I have an issue with the remote control

From Maytronics support, updated 2026-04-26, rewritten for clarity. Parts that fix it are below.

The fix

Step by step.

If you are experiencing an issue with your remote control, we recommend first replacing the batteries.

When using the remote, make sure your remote control is within 3 meters of the robot’s power supply.

If the remote still doesn't work after replacing the batteries, the remote may need to be replaced.

Download the manual for the Basic Remote:

Attachment: Remote Basic Manual 1-5.pdf

Source: Maytronics support. Rewritten for clarity with the same steps; the videos and illustrations are Maytronics' own.

Replacement parts

Parts that fix this.

This answer comes down to remote controls & timers. The exact part depends on the model: choose your robot and we open its parts list, or browse the category for every model.

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