Troubleshooting · Care & Maintenance

There seems to be something stuck in my tracks – how can I get it out?

From Maytronics support, updated 2026-04-26, rewritten for clarity. Parts that fix it are below.

The fix

Step by step.

Let's take a look!

Our playlist of videos on how to clean your robot's tracks

  1. Make sure the power supply is unplugged from the outlet.
  2. Turn the robot upside down to check the tracks, brushes, nooks, and crannies for obstructions or visible damage.
  3. If possible, try to reach in and remove it if you find any obstruction.

Source: Maytronics support. Rewritten for clarity with the same steps; the videos and illustrations are Maytronics' own.

Replacement parts

Parts that fix this.

This answer comes down to tracks & wheels. The exact part depends on the model: choose your robot and we open its parts list, or browse the category for every model.

Still need help?

Talk to someone who knows Dolphins.