Support · 52 answers · 10 fixes
Corded Dolphin: Using Your Robot.
Getting started, care and maintenance, navigation, safety and the S-line face lift.
Care & Maintenance
Care & Maintenance (9)
- There seems to be something stuck in my Wave 90i tracks – how can I get it out?Follow these steps to clean the tracks: Unplug the power supply Flip the robot over on its top side Rotate the brushes back and forth to reveal any trapped objects To…
- The impeller is clogged on my Wave 90i - how do I clean it?Follow these steps to clean the impeller: Unplug the power supply. Open the top lid and remove the filter. Release and remove the two screws holding the motor unit…
- How do I clean my Wave 90i filter?How to clean the filter basket Open the filter cover. Remove the filter basket from the robot Unlatch the bottom filter door. Remove the inner layer basket to clean as…
- How can I change the filter on my Wave90i?The filter basket panels can be swapped out between the fine and ultra-fine filters, depending on the type of debris found in the pool. How to switch from filter basket…
- My impeller is clogged – How do I clean it?Make sure the power supply is unplugged from the outlet. If you notice debris trapped in the impeller, open the impeller, remove the debris, and reassemble it. (Caution…
- There seems to be something stuck in my tracks – how can I get it out?Let's take a look! Our playlist of videos on how to clean your robot's tracks Make sure the power supply is unplugged from the outlet. Turn the robot upside down to…
- My Dolphin's filter is full - How do I clean it?To take the best care of your filters, we recommend cleaning the filters after each cycle to make sure they last longer. Remove the Filter Basket or Panels. Rinse with…
- How to replace the filter panels on my Dolphin robot?Click your robot model to see the video and instructions on how to replace the filter panels on your robot: S50 (Cayman, T15, T25, Active 10, Escape, Encore, E20, E25) &…
- How do I replace the tracks on my Dolphin robot?Click your robot model from the following list to see the video and instructions. M400/M500/Aquarius XL Tracks Unplug the power supply from the outlet Lower the handle…
Movement & Navigation
Movement & Navigation (4)
- Can I start my Dolphin from anywhere in the pool?We recommend starting your Dolphin from the middle of the pool for the best cleaning results and optimal coverage. If you need the Dolphin to clean a specific area, you…
- Will my corded Dolphin clean the stairs?Most of our corded Dolphin robots are not programmed to clean steps, benches, and tanning ledges, except for our updated S-line models. Our cordless robot models, the…
- How does my Dolphin scan and move around the pool?Our Dolphin robots use the CleverClean algorithm, built on timing, to navigate the pool. The robot is programmed to clean the pool floor areas and if it includes a…
- How Does Pick-Up Mode Work?Pick-Up Mode offers retrieval assistance built right in — the robot rises to the edge on its own, so you can remove the cleaner with ease. It’s designed for easy…
Power & Connectivity
Power & Connectivity (5)
- MyDolphin Bluetooth Connectivity GuideMyDolphin™ is an easy-to-use app for remotely controlling your pool cleaning robot using Bluetooth®. Depending on the model, you can activate different cleaning…
- MyDolphin Plus Wi-Fi Connectivity GuideMaytronics MyDolphin™ Plus application, connected via the Cloud, allows you to control your Dolphin robot from anywhere, at any time, thanks to real-time connectivity…
- How to log in to the app using OTP?We implemented an OTP (One-Time Password) login system to enhance security and providea seamless login experience. This will simplify your login process, add increased…
- Can I add more than one Dolphin robot to the MyDolphin Plus app?No, the MyDolphin™ Plus app can only be paired with one robot at a time. To pair a different robot, you must first disconnect the currently paired robot: In the…
- Which Dolphin App should I download for my robot?Not all of our robots are app-compatible. To find out which mobile application is compatible with your robot model, please refer to the product page of your robot model…
S-Line Face Lift
S-Line Face Lift (10)
- What cleaning modes are included with the S2000?The S2000 includes four cleaning modes: Full Coverage Mode (floor, walls, waterline, steps and sun ledges) Floor Only Floor/Walls/Waterline Mode Fast Mode You can set…
- Is the new S-Line only cosmetic, or does it change how the robot cleans?The S-Line facelift includes cosmetic updates, such as a refreshed side panel and a more modern overall look, while preserving the trusted Dolphin performance Maytronics…
- What cleaning modes are included with the S3000?The S3000 offers six cleaning modes: Full Coverage Mode (floor, walls, waterline, steps and sun ledges) Floor Only Mode Floor/Walls/Waterline Mode Waterline Mode Ultra…
- What does the S2000 feature?The S2000 has a front Active brush and a combined rear brush that allow for extra-thorough scrubbing on pool surfaces. It also includes a combined double-seal filter…
- What does the S3000 feature?The S3000 includes a caddy and a caddy cover for convenient storage and transport. It has a front Active brush and a combined rear brush that allow for extra-thorough…
- How does the S1000/S2000/S3000 clean stairs and sun ledges?The S1000/S2000/S3000 use step-detection technology to climb stairs and automatically activate a water jet while descending to flush out dirt and debris. This feature…
- What’s new about the S-Line facelift?The S-Line facelift features a refreshed outer casing with a new side panel design. The S2000 and S3000 include a swivel cable to help reduce cable tangling, and feature…
- How can I schedule cleanings with the S2000 and S3000?You can schedule cleanings easily through the MyDolphin™ Plus app. The S2000 lets you schedule Full Coverage cleaning via the in-app Weekly Timer. The S3000 offers the…
- The S1000/S2000/3000 isn't reaching the stepsIf your S1000, S2000, or S3000 is not reaching the pool steps or sun ledge during the cleaning cycle, please try the following: Ensure the robot is set to Full Coverage…
- Will replacement parts work with both older S-Line models and the new S-line models?Some core components, such as the filter basket (model-dependent), remain compatible with both older S-Line models and the S2000 and Active 3000. However, some parts…
Safety & Operation
Safety & Operation (5)
- Can I swim while my Dolphin is cleaning the pool?For your safety and the safety of others, we do not recommend entering the pool while the robot is working. Once the robot has completed its cycle, remove the robot from…
- How can I use my Dolphin in the safest way?The power supply unit sends a low voltage current of 22V to 29V. There is no major risk of electrocution. We recommend connecting the power supply to a GFCI-protected…
- Can I use my Dolphin with an extension cord or surge protector?The Dolphin is not designed to be used with an extension cord, surge protectors, or any other electrical component other than those originally manufactured by…
- Is it safe to leave the power supply outside? What happens if there is a thunderstorm?The power supply unit should be used in a covered, shaded area protected from the outdoor elements, including rain, heat, and cold. If the robot is set on a weekly…
- What are the voltage requirements for the Dolphin power supply unit?The Dolphin requires a standard 120V outlet for power. We recommend using a GFCI-protected outlet. Most Maytronics Dolphin pool cleaners are highly energy-efficient…
Using Your Robot
Using Your Robot (19)
- Which filters come with the Wave 90i?The Wave 90i comes with a large multi-layer filter basket for versatile cleaning. It has a large fine filter basket, with a fine inner net basket. It also comes with an…
- How to assemble the Dolphin caddy?Click below to watch a video on how to assemble the caddy! Caddy Assembly Manual Additionally, you can download our caddy assembly manual by clicking the following link…
- Why should I register my robot?Registering your Dolphin robotic pool cleaner is a simple step that ensures you get the best possible service and support. By registering your robot, you’ll enjoy the…
- Where can I find the user manual for my Dolphin?To find the user manual for your Dolphin robot, follow these steps: Visit the official Maytronics Dolphin manual page the user manual. Search for the manual by model…
- What is the right brush type for my pool?The brushes play a crucial role in the cleaning process by effectively rubbing and lifting debris, allowing the debris to be suctioned away more efficiently. Certain…
- How to plug the blue cable into the power supply?Uncover the black cable locker on the power supply. Align the niche on the black Amphenol plug with the niche on the power supply plug opening. Twist the grooved ring on…
- Getting started with your DolphinCongratulations on your new Dolphin! We are so happy to have you as a part of the family! After you have unpacked the robot and removed all the plastic wrapping it's…
- What are the plastic wrappers around the white foam climbing rings on certain robots?The plastic wrappers protect the climbing rings during shipping. If the climbing rings have slight indentations this can occur during shipment and doesn't affect the use…
- My Dolphin came with fine filters. Are there finer filters available for my Dolphin?Multilayer filter with pre-filter (30 microns) Your Dolphin robot comes with fine spring filters (100 microns) that remove large debris including leaves and twigs…
- My Dolphin robot came with 2 sets of filters, which filter should I use?Basket Filters: Super Filtration: Multilayer ultra-fine filter with pre-filter (30 microns) Cartridge Filters: The Dolphin comes with fine (mesh) filters installed. The…
- How do I open my pool for the season after winter?After a long winter, pools often contain large debris, fine particles, and algae. Opening your pool for the season usually requires deep cleaning and chemical balancing…
- How long is the warranty on my Dolphin?The warranty length for Dolphin robots varies depending on the model, typically ranging between 12 to 36 months. To verify the exact warranty period for your specific…
- Does my Dolphin come with cleaning modes?Some of our Dolphin models come with cleaning modes, and some don't. To see if your specific Dolphin robot model has cleaning modes and which ones, verify in the user…
- What water conditions should I use my Dolphin?It is important to maintain balanced pool chemicals since imbalanced chemicals can affect the Dolphin robot's efficiency. It can also cause premature wear and tear to…
- How do I remove my Dolphin from the pool?Before removing the robot from the pool, turn the power supply off and unplug the black cable from the socket. Pull gently on the blue floating cable, to raise the…
- How long can I leave my Dolphin in the pool?After each cycle, we recommend taking your Dolphin robot out of the pool to empty and clean the filters. Store the robot and power supply in a dry place, away from…
- Where do I find the serial number of my Maytronics cleaner?The serial number of the Dolphin robot is a 10-digit number that can be found inside the robot on a white sticker. If your filter opening is on the bottom of the robot…
- How do I properly store my Dolphin?(The picture is for illustrative purposes) After each cleaning cycle, for optimal maintenance, we recommend removing the Dolphin from the pool and storing the robot and…
- What are the handles and floats on my Dolphin for?If your Dolphin robot comes with an adjustable handle, read below to see how the different handle configurations work. How the robot handle is set will affect how the…
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