Troubleshooting · Cleaning Performance
My Dolphin regularly forgets part of the pool
Step by step.
Ensure Proper Setup
Ensure that the cable is not twisted or bent and that it has sufficient cable length to reach the entire pool. Any excess cable should be rolled up on the caddy or laid alongside the pool.
Start the Dolphin from Different Locations
We recommend placing the robot in the area that the robot has missed from the beginning of the cycle. This can alter the robot's initial cleaning route, to enhance its efficiency.
Important Checks to Complete
- Verify that the duration of the cleaning cycle is correct (check in the user manual how long the cleaning cycle is)
- Make sure the impeller is clear.
- Make sure the filters are clear and are not clogged.
- Make sure the tracks are clear and there are no obstructions stuck in the driving system.
- Verify that there are no obstacles in the pool preventing the robot from reaching all areas of the pool
Source: Maytronics support. Rewritten for clarity with the same steps; the videos and illustrations are Maytronics' own.
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