Why is debris falling out of my robot when I remove it from the pool?

When you remove your Dolphin from the pool, gently pull it toward you using the cable. Once it reaches the edge, lift it from the water using the handle. Never lift the robot out of the pool by the cable.

Tilt the robot while placing it on the pool edge and allow the water to drain out. If debris continues to fall back into the pool, try removing the robot facedown/upside down.

If debris is still falling out, check the following:

1. Check the filter and debris-return flap. Make sure the non-return debris flap or bag at the bottom of the filter is seated correctly and working properly.

2. Very fine debris or a filter containing a large amount of debris may fall back into the pool when the robot is removed. Try using Ultra-Fine filters, if available for your robot, and make sure to clean the filters when removing the robot from the pool.

3. Check the filter intake opening (non-return debris flap). Check the non-debris return bag or flap on the bottom of the filter basket or cartridges to make sure it is seated correctly and is clear of obstructions.

4. Check the impeller. Make sure the impeller is clear of debris.

5. Check the springs, if applicable to your robot. Remove the filter basket and check the four springs on the bottom of the unit, underneath the filter basket. Make sure they are not clogged with debris.

6. Check the rapid drain flap, if applicable to your robot. Turn the robot upside down and check that the black rubber rapid drain flap behind the rear wheels is in place.

7. EON 100 models with a monoblock filter basket: Make sure the filter basket is installed correctly, with the filter lid latch facing the impeller.