Why can't I pair my cordless robot with the Maytronics One app?

The Maytronics One app is currently available for the EON 100, 120d, and Liberty 600 only.

If you’re having trouble connecting your cordless robot to the Maytronics One app, try the following steps:

1. Check Bluetooth settings: Make sure Bluetooth is turned ON on your smartphone and that it is not connected to another device.

o On iOS: Go to Settings > Bluetooth.

2. Check the Wi-Fi name and password: Make sure the network name and password is less than 32 characters, without spaces and special characters (i.e., # % & " $ ￡)

3. Move closer to the robot: Keep your phone close to the robot during pairing and make sure the robot is in pairing mode (connectivity LED is blinking blue).

4. Enable location services: Ensure location services are turned ON for your phone, as they are required for Bluetooth pairing.

5. Fully charge the robot: A low battery can prevent pairing. Charge the robot fully before trying again.

6. Confirm the robot is charging properly: Make sure the charger is securely connected and that your phone is actively searching for nearby Bluetooth devices.

7. Reinstall the app if needed: Uninstall and reinstall the Maytronics One app, and be sure to allow all requested permissions during setup.

8. Restart your phone: If the robot still isn’t found, restart your smartphone and try pairing again.

Note: Up to 10 devices can be recognized via Bluetooth (one user can connect at a time via Bluetooth), up to 5 users can connect via Wi-Fi.